Each of Aurstyle's unique products is made by skilled artisans. There may be subtle differences or irregularities, but the product made is consistent. These differences make each Aurstyle product unique and are not considered manufacturing defects. We hope you enjoy your purchase! If you change your mind, returns can be returned for a refund, less shipping costs, but within 15 days of the ship date. Refunds will be subject to a $10.00 restocking fee for orders initially shipped free of charge. Returned merchandise must be in the same condition as when received and unused. Returns that do not meet this policy will be returned to you. Return shipping costs are the responsibility of the customer. Note: Please email support@aurstyle.com within 15 days of shipment with your name, contact information and original order number. We will contact you and make the return. We recommend insuring the package. If you choose not to insure your package, you will be responsible for any lost or damaged packages.